Ray’s Theory of Bureaucratic Caring

Outline the development of the Theory of Bureaucratic Caring.

Discuss organizational cultures as transformational bureaucracies.

Identify and discuss characteristics of bureaucracies.

Compare and contrast the terms “formal” and “substantive” theory.

Describe what distinguishes organizations as cultures from other paradigms, such as organizations as machines.

Explain the paradox of serving a bureaucracy and serving humans using an example from clinical practice.

Compare and contrast the Theory of Bureaucratic Caring and the revised Holographic Theory of Bureaucratic Caring.

Discuss the relevance of complexity science to theory development.